For ages 21+

Responsible Gaming at m711 — your protection is our priority

Enjoy entertainment within limits — m711's safety tools and guidelines help you play in a healthy way.

Why is responsible gaming important?

Online casino and sports betting can be a great source of entertainment — but only when enjoyed responsibly. At m711 we believe that ensuring every player's safety and wellbeing is our core responsibility. Responsible gaming does not just mean following rules — it means you yourself understand when playing is enjoyable and when it could become a problem.

Thousands of people in Bangladesh enjoy cricket betting, slots, and casino games on m711 every day. Our goal is to ensure this entertainment experience always remains enjoyable, safe, and controlled. That is why we provide multiple responsible gaming tools on our platform that you can use at any time.

Important Warning

Gambling or betting should never be used as a source of income. It is purely a form of entertainment. If you feel that playing is having a negative impact on your daily life, family, or financial situation, seek help immediately.

  • Never bet beyond your means.
  • Do not place more bets in an attempt to recover money you have lost.
  • Do not play with borrowed money or money set aside for bills.
  • Avoid playing in secret from family or friends.
21+

All services at m711 are for individuals aged 21 or above only. Minors creating or using an account is strictly prohibited.

Age Verification

To register on the m711 platform, you must be at least 21 years old. During the account verification process we check the necessary identity documents and take strict measures to prevent minors from gaining access.

  • Age verification is mandatory at the time of registration.
  • Use parental control tools to protect minors.
  • If you discover any underage user, contact us immediately.
  • Block m711 access on devices used by children or teenagers.

Our Safety Tools

Deposit Limit

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it cannot be raised before the designated period ends. Minimum deposit is ৳200 — via bKash, Nagad, or Rocket.

Time-Out Feature

If you feel you need a short break, you can set a time-out from 24 hours up to 30 days. During this period, logging in to your account or placing bets will be temporarily disabled.

Self-Exclusion

If you need a longer break, choose self-exclusion. You can deactivate your account for anywhere from 3 months up to permanently. No promotional messages will be sent to you during this period either.

Reality Check

You will receive automatic notifications at set intervals — a summary of how long you have been playing and how much you have spent. This helps you stay aware.

Loss Limit

Set in advance the maximum amount you are willing to lose within a given period. Once the limit is reached, your session will end automatically.

24/7 Support

m711's Bengali-language 24/7 live chat support is always by your side. Contact us for any issue or advice — we are always ready to help.

Recognise the signs of gambling addiction

The first step of responsible gaming is knowing yourself. If any of the following signs appear in you or someone you know, it may be a cause for concern and help should be sought immediately.

  • Repeatedly betting to try to recover money that has been lost.
  • Hiding gambling from family or friends.
  • Trying to stop playing but being unable to.
  • Betting with borrowed or loaned money.
  • Neglecting work, family, or studies.
  • Difficulty controlling moods, restlessness, or feelings of despair.
  • Impact on sleep, eating, or health.
  • No longer finding it fun unless the bets are bigger.

If even one of the above signs appears in your life, take it seriously. Contact m711's live chat support or speak with a professional counsellor. Asking for help is an act of courage.

How to use the safety tools

Log in to your account

First, log in to your m711 account. If you do not have an account, register — remember this is for those aged 21 or above only.

Go to account settings

Click on your profile icon at the top right and enter the "Responsible Gaming" section.

Choose your preferred tools

Deposit limit, loss limit, time-out, or self-exclusion — activate whichever tool suits your needs. Changes take effect immediately.

Contact us for support

If you run into any issue or need help using the tools, chat with us 24/7 via live chat. Our Bengali-speaking support team is always ready.

Available safety tools:

Deposit Limit Time-Out Self-Exclusion Reality Check Loss Limit Session Timer

Core principles of responsible gaming

To ensure responsible gaming at m711, we follow the principles below and encourage all our users to follow them as well:

  • Always play for entertainment, not as a way to earn money.
  • Set a budget in advance and stick to that limit.
  • Take regular breaks and keep your playing time limited.
  • Do not place bets when drinking alcohol or under emotional stress.
  • Always keep the possibility of losing in mind.
  • Prioritise spending time with your family.
  • If in doubt, seek help right away.
  • Only play within your means.

Responsible gaming is an ongoing process. m711 is always by your side — not just for your gaming experience, but for your overall wellbeing too. To ensure a safe environment on our platform, we use SSL encryption, fair play policies, and conduct regular security audits.

Contact us for help

m711 Live Chat Support

Our Bengali-speaking support team is at your service seven days a week, twenty-four hours a day. Come to live chat for any question or assistance related to responsible gaming.

[email protected]

24/7 support available

Self-Assessment Test

Complete our self-assessment questionnaire to become more aware of your gaming habits. It is completely confidential and will help you understand how healthy your playing patterns are. See our FAQ for more details.

Frequently Asked Questions

Log in to your account and go to the "Responsible Gaming" section in your profile settings. There you can set a daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately and can be lowered, but it cannot be raised before the designated cool-down period ends.

Yes. Even after activating self-exclusion, you will receive any withdrawable balance remaining in your account. The minimum withdrawal is ৳1,000 and it is usually processed to bKash, Nagad, or Rocket within 5-30 minutes. Contact live chat support for more details.

A time-out is a short-term break — from 24 hours up to 30 days. Once the period ends, your account is reactivated automatically. Self-exclusion is a long-term measure — from 3 months up to a permanent account closure. During this period, no bonus or promotional messages will be sent to you.

Start by having an open conversation with them and listening without judgment. Contact the m711 support team — we can guide family members as well. Also encourage them to seek help from a professional mental health counsellor. Remember, acknowledging the problem is the first step toward a solution.

The minimum deposit at m711 is ৳200 (for all methods). You can deposit quickly and securely via bKash, Nagad, and Rocket. As part of responsible gaming, we recommend that you keep your set budget in mind before every deposit.

m711 follows a strict age verification process — only those aged 21 or above may register. As a parent or guardian, please stay vigilant: use parental control software on your device, keep your login password secure, and avoid playing in front of children.

Enjoy safely — with responsibility

Enjoy entertainment at m711 within limits. Browse our games or see the FAQ for more information.