m711 Privacy Policy

1 Introduction and Scope

m711 ("we", "us", or "the platform") provides a trusted online entertainment service for users in Bangladesh. This Privacy Policy ("Policy") describes in detail the personal information we collect when you use the m711.cam website, and how that information is processed, stored, and kept secure.

By accessing this website or creating an account, you are agreeing to the terms described in this Privacy Policy. This Policy applies to all registered users, guest visitors, and any person who interacts with our platform in any way.

2 Information We Collect

We collect various types of information when you register on m711 and use our services. This information falls into two main categories:

2.1 Information You Provide Directly

Information you provide directly during the registration process or while using the platform:

• Full name and date of birth (for age verification)
• Valid email address and contact details
• National ID or passport number (for identity verification)
• Financial transaction details (bKash, Nagad, Rocket account numbers)
• Your chosen username and password
• Messages sent to support and communication records

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser version and operating system
• Time spent on the platform and list of pages visited
• Gaming activity logs (bet amounts, wins/losses, session duration)
• Information obtained through cookies and similar tracking technologies
• Referral source and entry path

3 Purpose of Data Collection

We use your information only for specific, lawful, and clearly defined purposes:

3.1 Account Management and Identity Verification

Your information is used for account registration, verification, and management. Age verification ensures that the platform is used only by persons aged 21 or above.

3.2 Financial Transaction Processing

Financial information is used to process deposits and withdrawals via bKash, Nagad, and Rocket. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳1,000.

3.3 Customer Support

Your contact information is used to communicate with you, resolve issues, and provide assistance through 24/7 Bengali live chat support.

3.4 Fraud Prevention and Security

Information is analysed to ensure account security, detect suspicious activity, and prevent fraudulent transactions.

3.5 Responsible Gaming

Gaming behaviour is monitored so that if any user shows signs of problem gambling, timely assistance and self-exclusion options are provided.

3.6 Service Improvement

Information is used in statistical analysis to improve user experience, manage new games and features, and enhance platform performance.

4 Data Sharing and Disclosure

m711 never sells your personal information. Information may be shared with third parties only in specific circumstances and under strict conditions:

4.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket), technology infrastructure providers, game service providers (including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt, and others), and customer service software providers receive only the information necessary to carry out their designated functions.

4.2 Legal Obligations

If disclosure of information is required by court order, request from an investigating authority, or applicable law, we are obligated to comply.

4.3 Business Transfers

If m711 ever goes through an acquisition, merger, or sale of assets, user information may form part of the transferred assets. In such a case, the new owner will be bound to maintain protections equivalent to this Privacy Policy.

5 Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

5.1 Essential Cookies

These cookies are necessary for the core functioning of the website. They are used to maintain login sessions, verify security, and save user preferences.

5.2 Analytical Cookies

These cookies are used to understand how users interact with the platform. This information helps improve the quality of our service.

5.3 Cookie Controls

You can accept or reject cookies through your browser settings. However, disabling essential cookies may affect certain website features.

6 Data Retention Period

Your information is retained only for as long as necessary to fulfil the purposes described in this Policy:

• Full account information is retained while the account remains active
• After account closure, information is kept for a set period for audit and legal purposes
• Financial transaction records are retained for a specific period in accordance with applicable law
• Once the required period has ended, information is securely deleted or anonymised

7 Data Security Measures

m711 has put in place multiple technical and administrative measures to protect your information:

7.1 Technical Safeguards

• All data transfers are secured through SSL (Secure Socket Layer) encryption
• Stored data is protected through advanced encryption at the server level
• Firewall and intrusion detection systems
• Regular security testing and vulnerability assessments
• Two-factor authentication option

7.2 Administrative Measures

• Strict access controls — only authorised staff can access personal information
• Regular data protection training for staff
• Rapid response plan in the event of a data breach

8 Your Rights

You have the following rights over your personal information:

8.1 Right to Access

You have the right to know what information we hold about you and to request a copy of it.

8.2 Right to Correction

If any of your information is incorrect, you can request that it be corrected. Most information can be updated directly in your account settings.

8.3 Right to Deletion

In certain circumstances you can request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate interests.

8.4 Right to Object to Processing

In certain circumstances you have the right to object to the processing of your information, particularly where it is used for marketing purposes.

8.5 How to Exercise Your Rights

To exercise any of the rights above, contact us at: [email protected] — we will acknowledge your request within 24 hours.

9 Protection of Minors

m711 is strictly an adults-only entertainment platform. Only persons aged 21 or above may use this platform. We do not knowingly collect information from any minor.

If we become aware that a minor has provided information, we immediately close that account and delete the relevant data.

10 Third-Party Links and Services

Our platform integrates game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) and payment gateways (bKash, Nagad, Rocket). These third-party services have their own privacy policies for which m711 is not responsible.

We recommend that you read the policy of any third-party service before using it.

11 International Data Transfers

To deliver our services, information may in some cases be processed or stored outside Bangladesh. In such cases we ensure that the relevant country or organisation provides equivalent protection for your information.

12 Policy Changes

We may update this Privacy Policy from time to time due to business changes, legal requirements, or technological advances. For any significant changes we will:

• Post a clear notice on the website
• Notify registered users by email
• Display the date of the most recent update at the top of the page

Continued use of the platform after an update will be taken as your agreement to the revised policy.

13 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: available 24/7 through the website (in Bengali)

Our privacy team typically responds to email requests on business days.